Etihad Telecom Solutions Privacy Policy
This Privacy Policy describes how Etihad Telecom Solutions ("we," "us," or "our") collects, uses, and protects the personal information of users of our online platform. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We collect information you provide directly to us, such as when you create an account, purchase a service, contact customer support, or participate in promotions. This may include your name, contact details (including phone number and email address), billing information, and other information necessary to provide our services. We may also collect information automatically, such as your IP address, browser type, device information, and how you interact with our online platform. This information is collected through cookies and similar technologies. We may also collect information about your usage of our telecommunication services, such as call logs (with appropriate consent where required by law), data usage, and roaming activity.
How We Use Your Information:
We use your information to provide and improve our services, process transactions, communicate with you, personalize your experience, comply with legal obligations, and for other legitimate business purposes. We may also use your information for marketing purposes, such as sending you promotional offers and updates, but only with your consent where required by law.
Sharing Your Information:
We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support providers. We may also share your information with law enforcement or other government agencies if required by law or legal process. We will not sell your personal data to third parties.
Your Rights:
You have the right to access, correct, update, or delete your personal information. You also have the right to restrict or object to the processing of your information, and to data portability. You can exercise these rights by contacting us at the address below.
Data Security:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Children's Privacy:
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Contact Us:
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Etihad Telecom Solutions
12 Sheikh Zayed Road, Floor 15, Al Moosa Tower 2, Dubai, Dubai 12345, UAE
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our online platform following the posting of any changes constitutes acceptance of those changes.
